I also live in Brackenwood.
In 1st November, I emailed SPM a list of questions, to the email address provided on their letter (info@spm.ie).
I explained I was prepared to pay, but wanted some information first, but I never got a reply.
I was asking for
- a list of expenses for the previous year (to know how this year's budget is calculated)
- details of the previous and the next AGMs (I have been living there over one year but I've not been invited to one)
- when the next payment request would be
- what the current value of the sinking fund is
- a list of the addresses and types of all residences included in the figures (so that I would do my own sums).
When I rang on 7th or 8th November, I was told that the email went to a department that did not deal with these issues, and that I'd get my list in the post shortly. It still has not arrived.
Yesterday (04/12/2007) I rang 01-8225423 again. I spoke to a woman who told me that she is no SPM and that she gets many wrong calls from people looking for SPM. I have not yet checked that I have the right number, but this is the number I have saved in my phone.
When I tried looking up
www.spm.ie, there's no website there at all. They're not making it easy for me to pay.
I'm emailing them again today about it. I'll update this post if I receive a reply.
I'll also update this post if I realise I was actually ringing the wrong number.