water not working in apt block A

#1
Hi all,
Our water isn't working in the apartment and we checked and there were a few other apts with the same issue... Kitchen works but bathrooms etc don't and no hot water! Thinking the wind might have knocked it out or something?!
We Rang the management company but they said that since we were the only callers that they are treating it as internal! We explained that we checked with other apts n they had the same issue but they told us we had to ring a plumber to come fix it!
Can people ring the management company if they are having this same issue so that they will come and fix it?
We have a 6 week old baby and really need heat and hot water... Not very happy with the management company, this is what we pay fees for and they aren't doing what we pay them for...